Integrations
WhatsApp, where your team already works
A shared inbox that ignores your CRM just creates a second place to look. TicAte pushes conversations into the systems your team lives in — and lets any automation call anything else you run.
B24
Bitrix24
Two-way WhatsApp inside Bitrix24 — Open Channel chats, CRM contacts and the deal timeline.
Live
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Webhooks
Any automation can POST to your endpoint, so anything with an HTTP API is one step away.
Live
Meta Cloud API
The official WhatsApp Business Platform, connected through Embedded Signup.
Live
Z
Zoho CRM
Sync WhatsApp conversations with Zoho leads and contacts.
Coming soon
H
HubSpot
Log WhatsApp threads against HubSpot contacts and deals.
Coming soon
SF
Salesforce
Push WhatsApp activity into Salesforce records.
Coming soon
Flagship connector
Bitrix24, properly connected
Not a link that opens WhatsApp in another tab — a real Open Channel connector, so WhatsApp behaves like any other Bitrix24 channel.
- Reply to WhatsApp from Bitrix24 Messenger, with files, images, audio and emoji
- Inbound numbers matched to existing CRM contacts — or created automatically if they’re new
- Conversations written into the Lead and Deal activity timeline, so the history sits on the record
- Incoming WhatsApp messages can trigger Bitrix24 automations and business processes
- Agents work in whichever tool they prefer; both stay in sync
Bitrix24 · Open Channel
Channel connectedWhatsApp · +91 98 •••• 4410
LiveContact matchedAnita Raghavan · CRM #4821
AutoWritten to deal timelineDeal #1190 · Onam package
DoneBusiness process triggeredAssign to sales queue
Fired
Open by design
Webhooks: the escape hatch that always works
Every automation can end in an outbound HTTP call. If we haven’t built a connector for your system, you are not blocked.
- Fire a webhook on any trigger — a keyword, a new contact, a tag, a schedule
- Send the contact, the message and your own custom fields in the payload
- Point it at your ERP, your billing system, a spreadsheet, or an automation tool
- Combine with other actions, so one event can update the CRM and reply to the customer
POST /hooks/new-lead
contact.namecontact.phonemessage.texttags[]custom_fields
200 OKDelivered in 180 ms
Success
Need something else?
Tell us what you run
Zoho, HubSpot and Salesforce connectors are on the roadmap, and the order they ship in is driven by what customers ask for. If your system matters to your business, say so.